Canadian Health Information Management Association Practice Exam

Which type of group is established by managers to achieve organizational goals?

1. Formal group

2. Informal group

3. Interest group

4. Virtual group

The correct answer is: Formal group

The correct answer is a formal group because it is specifically created by an organization's management to achieve defined objectives and goals. Formal groups are characterized by a structured framework, often with assigned roles and responsibilities, which aligns with the organization's mission. These groups operate under established policies and procedures, making them essential for coordinating efforts towards achieving the organization’s strategic aims. In contrast, informal groups arise more organically among employees based on personal relationships and interests rather than a defined purpose set by management. Interest groups are formed around a common interest or concern, often outside the formal organizational structure. Virtual groups, while they may be formed for specific tasks or projects, are not inherently aimed at overarching organizational goals and can often include members who do not share a common organizational membership, which can dilute the focus on specific goals of a formal group.