Canadian Health Information Management Association Exam 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 580

A supervisor or front-line manager spends most of his/her time doing what?

Directing and controlling

In the context of supervisory roles and front-line management, the primary focus is often on directing and controlling their teams and the processes involved in achieving organizational goals. This involves guiding employees on how to perform their tasks effectively, ensuring that they have the necessary resources, and addressing any challenges that arise during operations. By directing, the manager communicates expectations, motivates staff, and provides feedback.

Controlling is equally crucial as it involves monitoring performance against pre-established standards and taking corrective actions when needed to ensure that objectives are met. This aspect of management ensures that there is adherence to policies and procedures and helps in maintaining quality and efficiency in operations.

While organizing is a significant task in management, it tends to be more prevalent in higher management levels where strategic allocation of resources and setup of structures occur. Similarly, planning is essential but may be less frequent in day-to-day activities of front-line managers, who typically work within established frameworks and priorities set by higher management.

Thus, the combination of directing and controlling accurately reflects the daily responsibilities of supervisors and front-line managers who focus on managing teams and ensuring smooth operation on the ground.

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Organizing and controlling

Planning and controlling

Planning and organizing

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