Canadian Health Information Management Association Exam 2025 – 400 Free Practice Questions to Pass the Exam

This situation describes Suzie Queue accessing her blood work results and surgery details through the Sunshine Hospital website, which is a clear example of a web portal. A web portal serves as a central access point where individuals can retrieve various types of information, such as medical records, test results, or appointment schedules, typically facilitated by a healthcare institution.

In this context, the web portal enhances patient engagement by allowing patients to view their health information online securely. Such platforms often require a secure login to protect patient information, ensuring compliance with privacy regulations.

The other options are not suitable in this context. An intranet would refer to a private network accessible only within the organization, not for patient use. A privacy application would focus specifically on managing or protecting personal medical information, rather than serving as a gateway to view various health records. Sign-on technology refers to the methods used for authenticating a user before granting access, but does not inherently include access to health information. Thus, the most appropriate choice in this scenario is the web portal, as it is specifically designed for patients to access their health information online.